My iPhone light and back camera are not working at all

Suddenly my light and back camera stopped working. I can’t on my phone light at night to see or snap with my back camera on my iPhone 11 Pro and it’s so annoying

iPhone 11 Pro, iOS 16

Posted on Apr 15, 2024 9:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2024 10:06 PM

idomaland Said:

"My iPhone light and back camera are not working at all: Suddenly my light and back camera stopped working. I can’t on my phone light at night to see or snap with my back camera on my iPhone 11 Pro and it’s so annoying "

-------


What Else to Try:


A. Disable then Enable Cameara:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Enter: Keycode
  5. Tap: Allowed Apps
  6. Tap: Camera (So it is Green-Colored)


B. Restart iPhone:

Go Here: Restart your iPad - Apple Support


C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.


as a last resort...


D. Restore form a Backup:

Have a backup of your iPhone prior to this occurrence? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration. If not backup, then know to always have one created prior to installing an update, to avoid things like this in the future. So, create a backup, prior to this restoration.


OR...

E. Maybe it is time for a new camera? Contact Apple Support, seeing what the price is for replacing the iPad's camera.


A. Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contact an AASP:

Find your local Apple Authorized Service Provider. Contact them, seeing if they offer this service.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac
2 replies
Question marked as Top-ranking reply

Apr 15, 2024 10:06 PM in response to idomaland

idomaland Said:

"My iPhone light and back camera are not working at all: Suddenly my light and back camera stopped working. I can’t on my phone light at night to see or snap with my back camera on my iPhone 11 Pro and it’s so annoying "

-------


What Else to Try:


A. Disable then Enable Cameara:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Enter: Keycode
  5. Tap: Allowed Apps
  6. Tap: Camera (So it is Green-Colored)


B. Restart iPhone:

Go Here: Restart your iPad - Apple Support


C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.


as a last resort...


D. Restore form a Backup:

Have a backup of your iPhone prior to this occurrence? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration. If not backup, then know to always have one created prior to installing an update, to avoid things like this in the future. So, create a backup, prior to this restoration.


OR...

E. Maybe it is time for a new camera? Contact Apple Support, seeing what the price is for replacing the iPad's camera.


A. Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contact an AASP:

Find your local Apple Authorized Service Provider. Contact them, seeing if they offer this service.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac

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My iPhone light and back camera are not working at all

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