Trinity6780 Author

Level 1

4 points

iPad Frozen on FaceTime even tho I hung up

So after I hung up on FaceTime it went black and my name is still there but it’s frozen I can use Siri but it won’t open anything I can turn on and off my screen I can turn up and down the volume I even tried to force restart but that not even working (both ways) and this iPad is brand new

iPad, iPadOS 17

Posted on Apr 15, 2024 9:56 PM

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2 replies

Apr 16, 2024 12:40 AM in response to Trinity6780

You may have to try more than once to force restart the iPad, the timing between pressing the keys can be tricky:

Force restart iPad - Apple Support

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Level 10

304,196 points

Apr 16, 2024 2:04 AM in response to Trinity6780

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button; continue to hold both buttons until...
When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

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iPad Frozen on FaceTime even tho I hung up

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