I can’t make any purchase

Hello,

If you’re unable to make purchases on your Apple device, here are some steps you can take to resolve the issue:

Review Your Payment Details: Ensure that you have a valid payment method associated with your Apple ID, even if you’re downloading a free app. To add or update your payment method, follow these steps:

• • Go to Settings > [Your Name] > Payment & Shipping.
  • Tap on Add Payment Method and follow the prompts.
  • If you want to change your card, add the new card first, then remove the old one. Alternatively, if you use your Apple ID balance, set it as your default payment method.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a payment method, you need to contact your bank.

If a message says 'billing problem with previous purchase' or 'verification required'

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support

Update Your Device: Make sure your operating system and apps are up to date. Sometimes outdated software can cause issues with purchases.

Sign Out and Sign In Again: Sign out of your Apple ID account and then sign in again. This can refresh your account settings and resolve any glitches.

Thanks for reaching out to the Apple Community, if you need any further assistance you can chat with someone from Apple Support.

Take Care,

Apple Community

Hello,

Thanks for reaching out to Apple Community.

Unfortunately I have nothing else I could provide as support. Could you please seek further assistance from an Apple technician or visit you local Apple Store for further assistance.

Take care,

Apple Community

I'm having the same problem too. Has nothing to do with my payment method. It keeps re-asking my password and then offers to install then asks for password again (my password is correct. I'm tech savvy and know what I'm doing). Similar problem with Youtube. Can't make a purchase. Every time I use facial ID for that, it says "purchase complete" then it asks if I'm to buy it again. Apple there's an issue. This happened after the latest update.