My finger Id not working
Finger ID not recogozing my fingerprint.
iPhone 5s, iOS 12
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Finger ID not recogozing my fingerprint.
iPhone 5s, iOS 12
Make sure you have the latest version of iOS or iPadOS. Make sure your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.
If Touch ID isn't working on your iPhone or iPad - Apple Support
Make sure you have the latest version of iOS or iPadOS. Make sure your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.
If Touch ID isn't working on your iPhone or iPad - Apple Support
My finger Id not working