Wilma-108 Author

Level 1

4 points

My finger Id not working

Finger ID not recogozing my fingerprint.

iPhone 5s, iOS 12

Posted on Apr 16, 2024 2:00 AM

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Level 10

442,852 points

Posted on Apr 16, 2024 5:50 AM

Make sure you have the latest version of iOS or iPadOS. Make sure your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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Top-ranking reply

Level 10

442,852 points

Apr 16, 2024 5:50 AM in response to Wilma-108

Make sure you have the latest version of iOS or iPadOS. Make sure your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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My finger Id not working

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