iPhone won't scan Libre3 sensor suddenly

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iPhone won't scan Libre3 sensor suddenly

I've been a Libre sensor (various versions including the latest 3) user for more than 4 years and I have never had this problem. All of a sudden, my iPhone SE (2nd gen, iOS ver.17.4.1) will not recognize the sensor and won't scan it. I have gone through 3 new sensors and am now mullling on changing the phone. Should I really stick with Apple? As usual, no one from Apple ever responds to what is really a genuine issue (on the evoidence of so many people posting here and other forums). This is NOT a 3rd party app or device issue, so, please save me the "apple apologetics" and share any useful/actionable tips. Thank you!

iPhone SE

Posted on Apr 16, 2024 12:32 PM

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Answer 1

Apr 16, 2024 12:43 PM in response to ApplisPondu

This may not be an issue with your phone at all. I've read all sorts of posts from users who have issues with the Libre. And when something not owned by Apple, nor supported by Apple doesn't work as expected, the thing you would be advised to do would be to contact Libre for help. Apple has no control over their devices, nor the code which controls their devices. From what I've seen, Libre doesn't do a good job of updating their software when an new iOS update is released. And that's completely on them to do. Apple sends the API (Application Protocol Interface) to all App Developers in advance of updates. It's completely up to the App Developers to ensure their app works with the new iOS. Apple can't do that for them.

At a minimum, have you made sure you have the most current Libre app update on your iPhone?

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iPhone won't scan Libre3 sensor suddenly

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