iPad half black and half normal screen

I charged my iPad and was normal. After 30-45 minutes when I checked suddenly top half screen was normal and bottom half was black


I tried options listed here viz Press top button and Home Screen together till Apple logo appears and pressing lower and upper volume quickly as suggested but both options didn’t help


Details of iPad

software version 15.6.1

Model name iPad 9 th generation

model number MK2K3LL/A

Posted on Apr 16, 2024 10:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2024 3:35 AM

As described, you are likely have a screen hardware fault that requires investigation/repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider Apple's mail-in repair service:

iPad Repair & Service - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 17, 2024 3:35 AM in response to krishnap1965

As described, you are likely have a screen hardware fault that requires investigation/repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider Apple's mail-in repair service:

iPad Repair & Service - Apple Support


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iPad half black and half normal screen

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