face ID
My face ID periodically does not work at all ! Needs a gentle tap on the true depth camera ! Is this an issue that ios 17.4.1 causes ?
iPhone 13 Pro Max, iOS 17
My face ID periodically does not work at all ! Needs a gentle tap on the true depth camera ! Is this an issue that ios 17.4.1 causes ?
iPhone 13 Pro Max, iOS 17
If you're sure that nothing (case/cover, screen protector, dirt) interferes with your front camera (remove any obstacles, if present), see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro
If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region. After checking it out, they'll give you all the available options.
Regards
Giulio
face ID