My old i phone cant reset the settings

I gave my i phone 7 to my mom. But v r unable to reset all the settings and start brandnew. She couldn't set up her e mail as a new apple id...it does not allow to do so..her mibile can not be registered. Is there another way to fully factory reset the phone n to start new??

Posted on Apr 17, 2024 10:05 PM

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Posted on Apr 18, 2024 3:50 AM

Did you follow the steps mentioned in this article to erase the phone and get it ready for a new user?

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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My old i phone cant reset the settings

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