I’m not setting up a new phone but it’s telling me to transfer my information to a new phone

It’s saying invalid sim and I need to transfer my information to a new phone but I don’t have another phone

iPhone 12 mini, iOS 17

Posted on Apr 18, 2024 2:10 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2024 3:11 AM

First try and see if you need to install a carrier settings update for the invalid sim


  1. Make sure that your device is connected to Wi-Fi or a cellular network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your carrier update.


After that, go to settings>your name> and see if there is any unknown iPhone in your devices list. Also make sure to change your Apple ID password just in case.

1 reply
Question marked as Top-ranking reply

Apr 18, 2024 3:11 AM in response to Natalya666

First try and see if you need to install a carrier settings update for the invalid sim


  1. Make sure that your device is connected to Wi-Fi or a cellular network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your carrier update.


After that, go to settings>your name> and see if there is any unknown iPhone in your devices list. Also make sure to change your Apple ID password just in case.

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I’m not setting up a new phone but it’s telling me to transfer my information to a new phone

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