AirPods not displaying as audio output option on Lenovo laptop running Windows 11

I can pair my AirPods as a bluetooth device but I'm not able to select them as an "output" option within the "sound" menu. I have tried all the below as potential fixes with nothing working. They had previously paired fine, and I was able to select them for both audio output and input as a mic.


  • Overall PC reboot
  • Unpaired and repaired Airpods to PC...toggled bluetooth on and off and tried this again
  • Used windows audio troubleshooter
  • Confirmed I have the latest audio driver
  • Confirmed I'm on the latest apple firmware for my generation
  • Confirmed that I can connect other audio devices (Bose Earbuds, JBL Headphones, JBL Speaker, Amazon Echo) and select them as audio outputs
  • Disabled all other bluetooth devices except the AirPods
  • Troubleshoot live with a Lenovo support rep


I just cannot get the PC to recognize the AirPods as an audio output option. Anyone else having this issue or have a fix?


AirPods: AirPods Pro (Model: A2084, Firmware Version: 6A321)

PC: X1 Carbon 10th Gen Laptop (ThinkPad) - Type 21CC

Windows: 11

AirPods Pro

Posted on Apr 18, 2024 8:19 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2024 9:45 AM

SOLVED:

  1. Go to Device Manager
  2. Expand "System Devices"
  3. Find AirPods Hands-Free AG (Mine was labeled "Airpods Pro Hands-Free AG")
  4. Right click and open up "Properties"
  5. Click the "Driver" tab and "Disable Device"


My PC prompted me to restart but started working right away.

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AirPods not displaying as audio output option on Lenovo laptop running Windows 11

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