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Unable to sign into Apple TV

I have a new wifi provider and I can not log in! Even though I’m connected on wifi on other devices. I have the correct password!!!!! Help I’ve turned it on and off

Posted on Apr 19, 2024 12:29 PM

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1 reply

Apr 20, 2024 2:47 PM in response to Paris2807

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed, with the old network name.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users report that they had to set ‘WPA2’-only first.

Unable to sign into Apple TV

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