Printing from my phone ?

I use to. I was able to print from my Iphone with both my HP and Epson printers at home. Now it can’t find the printer ? please help. Thx

Posted on Apr 20, 2024 1:14 PM

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Question marked as Top-ranking reply

Posted on Apr 20, 2024 1:28 PM

Typical troubleshooting:

  • Restart Router
  • Restart Printer
  • Restart Phone
  • Verify Printer is on the same WiFi as the phone


In the case of some printers provided by HP, you will need to install the HP Smart app to verify or establish a WiFi connection. With the issue affecting both printers, I would focus on the Router and if the WiFi network has not been changed. If the WiFi protocol has been changed on the Router to only support 5Ghz communication, it will need to also support 2.4Ghz as some printers will only connect to WiFi on this band. Has there been any changes on your Router?

1 reply
Question marked as Top-ranking reply

Apr 20, 2024 1:28 PM in response to Help4myphone1909

Typical troubleshooting:

  • Restart Router
  • Restart Printer
  • Restart Phone
  • Verify Printer is on the same WiFi as the phone


In the case of some printers provided by HP, you will need to install the HP Smart app to verify or establish a WiFi connection. With the issue affecting both printers, I would focus on the Router and if the WiFi network has not been changed. If the WiFi protocol has been changed on the Router to only support 5Ghz communication, it will need to also support 2.4Ghz as some printers will only connect to WiFi on this band. Has there been any changes on your Router?

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Printing from my phone ?

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