Macbook Air Wont turn on

I left roblox playing on the macbook with the screen on, now it wont turn on with a new cable, its my sisters and i need desperate help

MacBook Air 13″, macOS 13.5

Posted on Apr 20, 2024 3:50 PM

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9 replies

Apr 20, 2024 9:56 PM in response to vannpal

Hi. Would you mind tell us if you are using an intel model of Mac or the m series chip model of Mac?

For the reason the Mac won't be turning on, might be the charging hole or the charger being too dirty. Try cleaning it, or change a charger.


If that didn't work, too, try resetting the SMC, PRAM, or the NVRAM.

For Intel Macs, try pressing on the keys command + option + P + R, or Shift, Control, and Option on the left side of the keyboard, and at the same time, press the power button.

For M Series Macs, simply do a hard reset by pressing on the power button for 10 seconds, and try to turn it on again.

If the above did not work, please contact apple support for future assistant.


Thanks

Apr 21, 2024 7:15 AM in response to vannpal

Hi.


We need to know the model of your Mac.


Just simply look at the bottom of your Mac and tell me the model number.

E.g.) A1123


After that, look up the model number and see wether it is the M series Mac or not.


For last, hard reset your Mac.


For Intel Macs, try pressing on the keys command + option + P + R, or Shift, Control, and Option on the left side of the keyboard, and at the same time, press the power button.


For M Series Macs, simply do a hard reset by pressing on the power button for 10 seconds, wait 30 seconds, and try to turn it on again.


If the above did not work, it is a good idea to contact apple support for future assistant.

Official Apple Support


Thanks

Apr 20, 2024 10:06 PM in response to vannpal

vannpal Said:

"Macbook Air Wont turn on: I left roblox playing on the macbook with the screen on, now it wont turn on with a new cable, its my sisters and i need desperate help"

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Contact ROBLOX:

You may want to contact ROBLOX and ask them why this may have occurred. They may have a bug that they have yet to fix. Here is their contact info: https://www.roblox.com/support

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Macbook Air Wont turn on

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