Macbook Air Charging Issues: Cable Intermittent, Port Failure, and Strange Notifications

Hey folks,

I'm encountering some perplexing issues with my Macbook's charging setup and could really use some help troubleshooting. Here's the rundown:

Intermittent Charging: My charging cable has been on its last legs for the past few years, with the rubber casing wearing off. Today, it started giving on-and-off signals, resulting in intermittent charging.

Port Failure: I typically use the upper USB-C port for charging, but suddenly it stopped working altogether. Only the lower port seems to be functioning now.

Strange Notifications: After applying some tape to salvage the cable, I've managed to restore partial functionality. However, there's a bizarre issue where my Macbook indicates that the adapter is connected (when it's not), yet it also displays a "battery not charging" message.

Any insights or advice on how to tackle these issues would be greatly appreciated! Thanks in advance for your help.


MacBook Air 13″

Posted on Apr 20, 2024 4:44 PM

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Apr 20, 2024 10:10 PM in response to amx97

amx97 Said:

"Macbook Air Charging Issues: Cable Intermittent, Port Failure, and Strange Notifications"

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Thank you for the screenshot.


Get this Serviced:

Seeing "Service Recommended", you should get this serviced. Set up a Genius Bar Appointment at your local Apple Store. there, it will be diagnosed, and you'll be provided with your option of service.

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Apr 20, 2024 10:00 PM in response to amx97

Hi, try buying a new power adapter. If the problem continues, please contact apple support.

Also, before doing that, try to enter the recovery mode and run the diagnostic test.

Check the results and try to find out what is the problem.

Please run the test with your charger plugged in.

Thanks

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Macbook Air Charging Issues: Cable Intermittent, Port Failure, and Strange Notifications

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