iPhone 7 Plus Email and Message not working after iOS 15.8.2 update

Hello,

I’m sorry to hear that you’re experiencing issues with your iPhone 7 Plus after updating to iOS 15.8.2. Let’s troubleshoot this together! Here are some steps you can try:

Update Using a Computer:

• • Connect your iPhone 7 Plus to a computer.
  • Use iTunes or Finder (depending on your computer’s operating system) to update your device.
  • If any updates are available, they should install successfully.

Connect Using Ethernet:

• • If you encounter Wi-Fi issues on your computer during the update process, consider connecting directly to your router using an Ethernet cable.
  • For Macs (or PCs) without built-in Ethernet ports, you can use a USB-C to Gigabit Ethernet adapter.

Check Your Email and Message Settings:

• • Go to Settings on your iPhone.
  • Navigate to Mail and check if your email accounts are properly configured.
• If any accounts are causing issues, try removing and re-adding them:
  • • Select the problematic account.
    • Tap Delete Account.
• Return to the Accounts page and tap Add Account to re-add it.

Reset Network Settings:

• • Sometimes network-related issues can cause email and messaging problems after an update.
  • Go to Settings > General > Transfer or Reset iPhone.
  • Tap Reset > Reset All Settings and confirm.
  • Wait for the process to complete and then check if the issue persists.

Thanks for reaching out.

Take care,

Apple Community