Unable to update my iPad

I pay monthly for storage to Apple and the same coverage should be on my iPad. It’s needing updating and I’m unable to.


iPad, iPadOS 16

Posted on Apr 21, 2024 10:27 AM

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Posted on Apr 21, 2024 10:46 AM

The storage that you pay for with iCloud has nothing to do with the storage space on your iPad. In a way it does, but that's to help with putting things on the cloud that you can then relieve some of the storage on your devices. However, if you don't manage that and just let it fill up with pictures and videos and things like that then the storage on your device will be used up as well. The amount of storage that you get on your device when you buy it is all the storage that you will get on the device for the life of the device. There are things you can do like moving pictures and videos and large files to the cloud so that the storage on your device can be freed up. But there is no way to get more storage on the device itself.


If you are unable to update your device because the storage is full, there is a few things you can do. You can transfer some of the large files and videos and pictures to an external storage device such as a flash drive or external hard drive either with adapters or the USB-C port depending on the port that you have on your device. The other option you can do is to plug your iPad into a computer or MAC and update it that way. This will use the storage on that computer to download the file and then transfer the installation on the device at that time. You still may run into some issues depending on the amount of storage that you have available on your device but this will save a lot of space on the device so you won't have to worry about it needing as much storage. You can also delete things such as files or apps that you don't need to free up storage space as well.


Whatever option you choose, you should really look into getting some stuff transferred off the device to free up some of the storage as it does still use this storage during regular use for things that it needs to do and when it gets full you'll start getting all sorts of issues.

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Question marked as Top-ranking reply

Apr 21, 2024 10:46 AM in response to Honeymooning

The storage that you pay for with iCloud has nothing to do with the storage space on your iPad. In a way it does, but that's to help with putting things on the cloud that you can then relieve some of the storage on your devices. However, if you don't manage that and just let it fill up with pictures and videos and things like that then the storage on your device will be used up as well. The amount of storage that you get on your device when you buy it is all the storage that you will get on the device for the life of the device. There are things you can do like moving pictures and videos and large files to the cloud so that the storage on your device can be freed up. But there is no way to get more storage on the device itself.


If you are unable to update your device because the storage is full, there is a few things you can do. You can transfer some of the large files and videos and pictures to an external storage device such as a flash drive or external hard drive either with adapters or the USB-C port depending on the port that you have on your device. The other option you can do is to plug your iPad into a computer or MAC and update it that way. This will use the storage on that computer to download the file and then transfer the installation on the device at that time. You still may run into some issues depending on the amount of storage that you have available on your device but this will save a lot of space on the device so you won't have to worry about it needing as much storage. You can also delete things such as files or apps that you don't need to free up storage space as well.


Whatever option you choose, you should really look into getting some stuff transferred off the device to free up some of the storage as it does still use this storage during regular use for things that it needs to do and when it gets full you'll start getting all sorts of issues.

Apr 21, 2024 10:49 AM in response to Honeymooning

iCloud+ subscription plans can be shared between devices that are signed-in to iCloud with the same AppleID. While lack of available local storage on a device can inhibit installation of an available system software update, of themselves iCloud storage plans are not a technical requirement for performing an update.


Whether or not you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1*, iPad mini2 and iPad mini3* - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.8.2

iPad5, iPad Pro (9.7"/12.9" first generation) - iPadOS 16.7.7

(*) obsolete


Newer models are all able to be updated to the current version - iPadOS 17.4.1

  • iPad Pro 12.9" (2nd generation and later)
  • iPad Pro 11" (1st generation and later)
  • iPad Pro 10.5"
  • iPad Air (3rd generation and later)
  • iPad (6th generation and later)
  • iPad mini (5th generation and later)



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update*. To do so, you will need access to either a Windows PC (with iTunes for Windows installed - or the more recent Apple Devices App) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


(*) If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple



If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.



Apr 21, 2024 10:49 AM in response to Honeymooning

Continued...


Storage


It is impossible to increase the amount of RAM or internal storage in your iPad - as this is fixed during manufacture; what you have is fixed for the life of your device. You can, however, subscribe to a higher tier of iCloud storage - but this is not a substitute for internal storage.

Upgrade to iCloud+ - Apple Support


If your internal storage is full, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data. 


These support pages should prove to be helpful:

About storage on your device and in iCloud – Apple Support

What's the difference between device storage and iCloud storage? – Apple Support

Manage your iCloud storage – Apple Support

How to check the storage on your iPhone, iPad and iPod touch – Apple Support

Clear Other storage on your iPhone or iPad - Apple Support


“Offloading” Apps can be a helpful method of creating temporary space for a software update.

https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/


Additional information about creating sufficient space for installation of a software update can be found here:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


External storage options can often help with managing limited internal storage. Depending upon your iPad model, the iPad will either have a Lightning or USB-C port - and may therefore require either an Adapter or USB hub to connect the USB Storage device. If your iPad has a Lightning port, you’ll need an Apple Lightning to USB3 Camera Adapter:


  • Lightning to USB 3 Camera Adapter

https://store.apple.com/uk/xc/product/MK0W2ZM/A



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Unable to update my iPad

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