My internal camera is showing black screen...

Apple Camera VendorID_0x106B ProductID_0x1570


my camera is showing black can you assist, I wiped my entire MacBook Pro 2017 Ventura ion and still nothing


MacBook Pro 13″, macOS 13.6

Posted on Apr 21, 2024 11:02 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2024 11:32 AM

I suggest trying the following:


First, verify that macOS recognizes your Mac's built-in camera.

  • Hold down the Option key, and then, select the Apple icon on the macOS menu bar. Then select System Information.
  • Under the Hardware category, select Camera. Does your Mac's built-in camera appear here?


Second, run the Apple Diagnostics to see if it reports any errors.

1 reply
Question marked as Top-ranking reply

Apr 21, 2024 11:32 AM in response to alleemmedia

I suggest trying the following:


First, verify that macOS recognizes your Mac's built-in camera.

  • Hold down the Option key, and then, select the Apple icon on the macOS menu bar. Then select System Information.
  • Under the Hardware category, select Camera. Does your Mac's built-in camera appear here?


Second, run the Apple Diagnostics to see if it reports any errors.

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My internal camera is showing black screen...

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