iPhone SE 2 requesting previous owners password

I just brought an old iphone se 2 with his box.when the iphone is factory rest it its shows enter the previous icloud id can you please fix it


[Edited by Moderator]

Posted on Apr 21, 2024 1:34 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2024 1:38 PM

If this iPhone was purchased used and still shows the Apple ID of the previous (current) owner, then contact the seller and request the lock be released, or request a refund.


If the seller can’t or won’t release the Activation Lock and can’t or won’t refund or—as has happened all too often—if the seller has disappeared, you’ve bought yourself a brick.


Only the owner can release the Activation Lock, or Apple given convincing proof of ownership. Proof of ownership which is unfortunately and usually lacking, in these cases.


https://discussions.apple.com/docs/DOC-250001038


3 replies
Question marked as Top-ranking reply

Apr 21, 2024 1:38 PM in response to AhmadAli0010

If this iPhone was purchased used and still shows the Apple ID of the previous (current) owner, then contact the seller and request the lock be released, or request a refund.


If the seller can’t or won’t release the Activation Lock and can’t or won’t refund or—as has happened all too often—if the seller has disappeared, you’ve bought yourself a brick.


Only the owner can release the Activation Lock, or Apple given convincing proof of ownership. Proof of ownership which is unfortunately and usually lacking, in these cases.


https://discussions.apple.com/docs/DOC-250001038


Apr 21, 2024 1:42 PM in response to AhmadAli0010

Hello~ Please don’t post sensitive information here. Do you have this iPhone or is it being repaired somewhere? If this iPhone has someone else’s Apple ID on it …you will not be able to use it unless you can contact said person. Send it back for a refund if possible as it was not properly prepared for resale or could be stolen. Click on below for more information…


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Also…


The All Too Common SAD Reality of Buying a Used iPad/iPhone


~Katana-San~

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iPhone SE 2 requesting previous owners password

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