iPhone SE 2 requesting previous owners password
I just brought an old iphone se 2 with his box.when the iphone is factory rest it its shows enter the previous icloud id can you please fix it
[Edited by Moderator]
I just brought an old iphone se 2 with his box.when the iphone is factory rest it its shows enter the previous icloud id can you please fix it
[Edited by Moderator]
If this iPhone was purchased used and still shows the Apple ID of the previous (current) owner, then contact the seller and request the lock be released, or request a refund.
If the seller can’t or won’t release the Activation Lock and can’t or won’t refund or—as has happened all too often—if the seller has disappeared, you’ve bought yourself a brick.
Only the owner can release the Activation Lock, or Apple given convincing proof of ownership. Proof of ownership which is unfortunately and usually lacking, in these cases.
https://discussions.apple.com/docs/DOC-250001038
If this iPhone was purchased used and still shows the Apple ID of the previous (current) owner, then contact the seller and request the lock be released, or request a refund.
If the seller can’t or won’t release the Activation Lock and can’t or won’t refund or—as has happened all too often—if the seller has disappeared, you’ve bought yourself a brick.
Only the owner can release the Activation Lock, or Apple given convincing proof of ownership. Proof of ownership which is unfortunately and usually lacking, in these cases.
https://discussions.apple.com/docs/DOC-250001038
Hello~ Please don’t post sensitive information here. Do you have this iPhone or is it being repaired somewhere? If this iPhone has someone else’s Apple ID on it …you will not be able to use it unless you can contact said person. Send it back for a refund if possible as it was not properly prepared for resale or could be stolen. Click on below for more information…
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Also…
The All Too Common SAD Reality of Buying a Used iPad/iPhone
~Katana-San~
The iPhone was not reset if it is requesting the Apple ID password of the previous owner.
Return the phone and have the previous owner perform these steps:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
iPhone SE 2 requesting previous owners password