Whenever I try to download an app from the App Store, it asks me to verify my billing info, even though I have updated my card

When I try to download a app it tell me to sign in to view my billing but I already update my card and I only use on card.I tried using google to help but nothing works.



[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Apr 21, 2024 5:29 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2024 10:07 PM

Re" Whenever I try to download an app from the App Store, it asks me to verify my billing info, even though I have updated my card


You may need to allow 24 hours for the update you made to come into effect everywhere it is used.


Check you are signed in (to your iPhone) with your correct Apple ID:

Sign in with your Apple ID - Apple Support

or

Check which Payment methods that you can use with your Apple ID - Apple Support in your country or region.


It may be the card-provider you need to verify with.

Eg: If you have disputed a charge from Apple, you may need to authorise payments to Apple again.

or

You may need to authorise international transactions before they can be made from your card.

or

If there is a problem from a previously unpaid purchase:

See: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


More info:

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


Billing and Subscriptions Support website (info / support / contact options etc):

Subscriptions and Billing - Official Apple Support

1 reply
Question marked as Top-ranking reply

Apr 21, 2024 10:07 PM in response to michaelah1

Re" Whenever I try to download an app from the App Store, it asks me to verify my billing info, even though I have updated my card


You may need to allow 24 hours for the update you made to come into effect everywhere it is used.


Check you are signed in (to your iPhone) with your correct Apple ID:

Sign in with your Apple ID - Apple Support

or

Check which Payment methods that you can use with your Apple ID - Apple Support in your country or region.


It may be the card-provider you need to verify with.

Eg: If you have disputed a charge from Apple, you may need to authorise payments to Apple again.

or

You may need to authorise international transactions before they can be made from your card.

or

If there is a problem from a previously unpaid purchase:

See: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


More info:

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


Billing and Subscriptions Support website (info / support / contact options etc):

Subscriptions and Billing - Official Apple Support

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Whenever I try to download an app from the App Store, it asks me to verify my billing info, even though I have updated my card

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