I have an iPhone 14 Pro .. 17.4.1. Today it started by not letting me play or save videos sent to me on Messenger.. now, looking back to just yesterday in the messenger conversation, all photos and videos are gone ! Reels shared to me are still there. Everything else, there is just an empty white box….
iPhone 5c, iOS 10
Can you check if your Messenger app is up-to-date?
If it is, you can try the following:
If this doesn't work, you can wait for messenger to fix the problem. Usually it is caused by bugs. It happened to me last time and after a while, it came back to normal. I hope this helps.
I would reach out to Meta, Messenger is their software.
https://m.facebook.com/help/messenger-app?wtsid=rdr_0y5oAZemAm0FwLAP6
Photos in Messenger disappeared
