M3 MacBook Air Recognizing Dual External Displays as One Monitor with Dell - WD22TB4 Thunderbolt 4

Hello All,

I purchased an M3 Macbook Air 8-Core CPU, 10-Core GPU, 16GB Unified Memory.


I am trying to connect my two external monitors. I am using the Dell - WD22TB4 Thunderbolt 4 docking station to connect both monitors. Both monitors are on and working, but the second monitor is mirroring the first monitor. In the system display settings, I only see one external monitor connected. I then went and purchased an Anker USB C to HDMI Adapter and connected both the TB4 and the Adapter into the Macbook Air. This still did not fix the problem, and only made the second monitor not show any display. Is there any program I should download and install?


Any ideas on how to fix this? Can this be fixed? Do I need another dock? Thanks!

MacBook Air 13″, macOS 14.4

Posted on Apr 22, 2024 10:42 AM

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Posted on Apr 28, 2024 11:14 AM

Use dual monitors with your MacBook Air with M3 chip - Apple Support


This article seems to implicitly suggest that you should connect the second monitor only after closing the lid.

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4 replies

Jul 2, 2024 5:39 PM in response to ThanksDiego

Just for info, I just bought the same for my Macbook Air M3 16GB. It's for use with 2 x DELL S2721QS monitors.


With the dock, I only have one monitor working so far on HDMI-HDMI (I need another DP-DP cable). I find that with the MBA -> WD22TB -> Dell S2721QS, it works, but only at 30Hz on 4K, and even then, it flickers off and on every 3-5 mins. If I turn it to 4K @ 60Hz (which MacOS offers me), then the monitor can't connect at all, and complains.


With my old setup (MBA --> Apple USB-C to HDMI dongle -> Dell S2721QS), it's stable at 30Hz, and doesn't offer 60Hz.


Now, I did find that with my old setup, the Dell monitor used to flicker with a different HDMI cable. Evidently HDMI cable quality DOES matter when pushing things like this. While the current cable is working OK with the apple adapter, I might see if I can try a 'higher quality' (whatever that is) HDMI cable with the dock, and see if it's stable at 30 or even 60Hz.


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M3 MacBook Air Recognizing Dual External Displays as One Monitor with Dell - WD22TB4 Thunderbolt 4

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