Authentication issues

Question

Authentication issues

I have iPhone, MacBook Pro and studio. Can loin fine on phone and MacBook to Apple. I didn’t use studio for couple of months, now booted, updated but complains about signing in: Edit Account Information

For security, your new device can't be used to edit your account information yet. This wait time helps protect your account.

To reset your password now, use your other Apple devices.

bit no opportunity comes up on my other devices. Has been two days so not a “delay”. Why would I need to reset ( change)? My password???

Mac Studio (2023)

Posted on Apr 23, 2024 10:58 AM

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Answer 1

Apr 23, 2024 11:39 AM in response to michael gardner

One suggestion to try is to manually initiate a password reset for your Apple ID using one of your other devices, such as your iPhone or MacBook Pro. You can do this by going to the Settings app on your iPhone or System Preferences on your MacBook Pro, selecting your Apple ID profile, and then choosing the option to reset your password. Follow the on-screen instructions to reset your password, and then try signing in to your Apple account on your Mac Studio again using the new password.

If you're still unable to resolve the authentication issues or if you're unsure why you're being prompted to reset your password, it may be beneficial to contact Official Apple Support for further assistance. They can provide personalized guidance and help troubleshoot the issue to determine the underlying cause of the authentication problems with your Mac Studio. Additionally, they may be able to offer alternative solutions or workarounds based on your specific situation.

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Answer 2

Apr 23, 2024 1:16 PM in response to Community User

I don’t understand why turning on a computer that has been off a while forced me to reset my password ( that works fine on my other devices.

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