How to unlock an iPad I bought

I purchased an IPad but it is locked and previous owner does not remember Apple ID and password

iPod, iOS 15

Posted on Apr 23, 2024 2:44 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2024 3:20 PM

fernande131 wrote:

I purchased an IPad but it is locked and previous owner does not remember Apple ID and password

Return the ipad and get your money back, the ipad is useless you ran into icloud activation lock which can only be removed with the previous owners information.

3 replies

Apr 23, 2024 5:52 PM in response to fernande131

Sorry, but you will never be able to use the device unless the original owner provides their assistance. Don't fall for any of the stupid scams that claim they can unlock it. You will just find yourself paying them for a service they cannot do.


You may want to consider that the device was stolen and the seller does not remember the credentials because it was not theirs. If the seller was not the original owner, then the original owner can still track the device and knows exactly where it is at.

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How to unlock an iPad I bought

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