The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Momohous Author

Level 1

4 points

I can not open my Apple TV app. I have reset it. Uninstalled it. Nothing helps it just goes around and around in a circle

Will not load any shows

7128X,

Posted on Apr 23, 2024 3:59 PM

Top-ranking reply

Urquhart1244

Level 10

152,048 points

Posted on Apr 24, 2024 4:58 AM

7128X,

Is this on a TCL Roku TV?

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

Remove the Apple TV app,
Shut off and unplug the TV (or streaming device),
Wait 30 seconds,
Plug the TV (or streaming device) back in,
Reload the Apple TV app.

Else try the Network Connection Reset, as mentioned by user Jarieta.

Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset

If the issue persists after that, then please contact the Apple Support staff for further assistance.

View in context

I can not open my Apple TV app. I have reset it. Uninstalled it. Nothing helps it just goes around and around in a circle

Similar questions