Apple Event: May 7th at 7 am PT
I use my iPad every day for school and today an hr ago my screen went unresponsive, I've tried resetting however nothing comes up when I do so. This is the worst time because finals are two weeks away. When I plug it up, it comes on and chargers and the time changes everything is fine just the screen is not working
iPad, iPadOS 17
If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least an hour. Then, while still connected to external power, try a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from [other] Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
Ipad 10th Gen - screen unresponsive
