Getting charged without having any subscriptions on Apple Arcade

I got charged but do not want the subscription nor do I remember signing up




[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Apr 23, 2024 8:07 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2024 5:43 AM

First, check your Apple ID purchase history to verify the charge and see if there are any details about the subscription. You can do this by going to Settings > [Your Name] > iTunes & App Store > Apple ID > Purchase History.


If you don't recognize the subscription or believe it was made in error, you can contact Official Apple Support for assistance. They can help investigate the charge, provide information about the subscription, and guide you through the process of canceling it and requesting a refund if necessary.


It's also a good idea to review your device and Apple ID settings to ensure that unauthorized purchases are prevented in the future. You can enable settings such as "Ask to Buy" for family sharing accounts or enable password requirements for purchases to add an extra layer of security.




2 replies
Question marked as Top-ranking reply

Apr 24, 2024 5:43 AM in response to shakaiah

First, check your Apple ID purchase history to verify the charge and see if there are any details about the subscription. You can do this by going to Settings > [Your Name] > iTunes & App Store > Apple ID > Purchase History.


If you don't recognize the subscription or believe it was made in error, you can contact Official Apple Support for assistance. They can help investigate the charge, provide information about the subscription, and guide you through the process of canceling it and requesting a refund if necessary.


It's also a good idea to review your device and Apple ID settings to ensure that unauthorized purchases are prevented in the future. You can enable settings such as "Ask to Buy" for family sharing accounts or enable password requirements for purchases to add an extra layer of security.




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Getting charged without having any subscriptions on Apple Arcade

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