The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Wjp74 Author

Level 1

4 points

109gb iCloud storage but only have 64gb iPhone

My family sharing family member is using 109gb iCloud storage but only has a 64gb iPhone how is this possible and how do I fix it?

iPhone XS Max, iOS 16

Posted on Apr 23, 2024 9:06 PM

Top-ranking reply

markwmsn

Level 6

17,427 points

Posted on Apr 23, 2024 9:26 PM

Assuming that family member has only that one device, they could be using the "Optimize iPhone Storage" option of iCloud Photos and achieving a high optimization ratio. If that is the issue, ask them to reduce their photo holdings.

You can ask your family member to check their phone for a detailed breakdown of how their iCloud storage is being used.

View in context

109gb iCloud storage but only have 64gb iPhone

Similar questions