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Number in phone settings is different to phone number from SIM card and won’t save changes

When I got a new SIM card I transferred my old number over but in the settings of my phone it shows a different phone number. My old one I still use with my new SIM card works fine and when messages try to get sent to the phone number in settings it fails to send as it’s officially an unregistered number but I can’t seem to change the number because whenever I press save to save changes it just ignores my changes and keeps the same number it displayed before.

iPhone XR, 17

Posted on Apr 24, 2024 12:47 AM

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2 replies

Apr 24, 2024 12:55 AM in response to Lucas_Hogarth

There are two ways to do this:

  1. On your iPhone, go to Settings > Messages > Send & Receive. Select your Apple ID at the bottom of the screen and tap Sign Out. ... 
  2. If the phone number you want to remove belongs to an iPhone that you can't access, change your Apple ID password.


Add or remove your phone number in Messages or FaceTime

Number in phone settings is different to phone number from SIM card and won’t save changes

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