You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

EmN1 Author

Level 1

4 points

Why can't I open books on my MacBook Air?

When I try to read books on my MacBook an error code appears reading "Can't open "name of book" this file is formatted incorrectly or is not in a format that Apple Books can open". I have opened the same books on my iPhone and iPad with no issues. I have tried removing and redownloading the books, but I can not remove all of them. I have tried signing out and deleting the icloud data to resync but that also will not work and some purchases and sample books are still in my library.