New MBP M3 Max goes to sleep state at 35% battery.

pranjalsharma wrote:

<Logs.log>

I recently purchased MBP M3 Max in Feb 2024. The specifications are as below:

MBP 14 SB

PROCESSOR AND GRAPHICS M3 Max with 16C CPU, 40C GPU

MEMORY 64GB unified memory

Recently, I observed that when the battery level reaches 35%, the MBP just dies until plugged in to power. When the power is supplied it resumes back from where it died.

I tried investigating using the suggestion on forum and extracted the logs using '/usr/bin/pmset -g log' command in terminal. I have attached the logs along with this post.

I tried contacting apple support but they have never something like this happening (quite strange!!). I look forward to some help in getting valuable insights on how to resolve this. Thanks in advance.

On an M1/M2/M3

A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies

The rule of thumb—if you are near the mains leave it plugged in, if you need the portability then run on the battery only—this is how you help optimize your battery charging and extend the working life of your battery by reducing the cycle count.

Determine battery cycle count for Mac notebooks

Determine battery cycle count for Mac laptops - Apple Support

About BHM battery health management M1/M2/M3 SoC

About battery health management in Mac notebooks - Apple Support