MacBook bound to email of seller
Hello,
I ordered a second-hand MacBook air (in Dec 2023) on ebay and when I got it I could configure / use my apple account. Some months afterwards, I had to to reset the laptop and now am stuck. There is an email associated to the laptop. I guess the previous user has to remove this device from his apple id online and I should be able to continue the steps. The seller is not responding to messages I sent him through ebay. The laptop is actually unusable. What can I do actually ?
I have been using the laptop for like 3 months so Apple can find out that I have previously been a user.
MacBook Air (2018 – 2020)