MacBook Air m3 trackpad right&left bottom corners issue

Hi there,


the trackpad don't work properly on right&left bottom corners. macOS is updated.

its a software bug or hardware? I watched some videos from mabook users report exactly same trackpad issue.


this macbook is brand new


MacBook Air (M3, 2024)

Posted on Apr 25, 2024 1:57 AM

Reply
5 replies

Apr 25, 2024 4:40 AM in response to TypeApple

TypeApple wrote:

I got the MacBook 1 month. it really need to send back this MacBook?

Your choice


" it seems a macOS bug. many Macbook users report the same issue. "


Suggest the user stops listening to the Media Influencers and general Apple Haters who seem to have an Agenda


If it was a Bug, I would have certainly found this Bug by now.


Having received a Brand New , from Apple M3 MBA, on March 7, 2024


It came with Sonoma 14.3 and was immediately updated to 14.4 on March 9 2024 and eventually on March 25, 2024 updated to 14.4.1


The issue that is being reported by above user does Not exist on this machine


To be constructive and that too is the User's choice >>


To avoid the question / answer and question answer scenario


Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


Does the issue present in this mode ?


Sometimes a Safe Boot followed by a Normal Boot will just put things right.


If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


Download the Application Etrecheck  ( External Link ) directly from the Developer.


The Application is Not a " Silver Bullet "  and is  only a tool to examine the Hardware / Software used on this computer 


This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


Lastly - should you decide to use and post the Report now or at a later time, we are willing to have a very close look and offer some insights 



Apr 25, 2024 2:10 AM in response to TypeApple

TypeApple wrote:

Hi there,

the trackpad don't work properly on right&left bottom corners. macOS is updated.
its a software bug or hardware? I watched some videos from mabook users report exactly same trackpad issue.

this macbook is brand new

Return it


Returns & Refunds - Shopping Help


  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.


MacBook Air m3 trackpad right&left bottom corners issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.