Apple Event: May 7th at 7 am PT
opened email asking to verify PayPal purchase. I don't have a PayPal account but I called the number provided. He led me through a series of steps to access a "cancellation form" but it got so involved I hung up. How can I tell whether computer was compromised?
[Re-Titled by Moderator]
iMac 21.5″
1) Never ever call a number from an unknown e-mail sender.
see > Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
2) If you did not give this person access to your Mac, then your Mac is not hacked.
3) If you did not enter any personal information into the cancellation form, then you are OK.
1) Never ever call a number from an unknown e-mail sender.
see > Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
2) If you did not give this person access to your Mac, then your Mac is not hacked.
3) If you did not enter any personal information into the cancellation form, then you are OK.
Again, what access did he have to your computer? Or was this all over the phone?
If all those steps to access the form were external to your computer, you are OK.
If you gave him your password, or permission to remotely access your machine, you may be in trouble.
What if I don't know exactly to what extent personal or computer info was gleaned by the hacker before I disconnected?
Think back hard about what you were asked to do and what you did during the call.
Then give it to us in that order as best as you can remember.
How do I check my iMac if I believe it could be compromised?
