My Apple Pay says I can’t receive or send payments to was wondering why

My apple pay hasn’t been working and I was wondering why I can’t receive or send payments

iPhone 13, iOS 17

Posted on Apr 25, 2024 12:05 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2024 12:18 PM

Does it say if it’s locked or restricted? It could be because you have not verified your identity with the bank that issues Apple Cash card. If you haven’t verified you identity, transfer stop once you reach $500 (or near) and you’ll need to verify your identity.


I’ve posted an Apple Support article on verifying your identity.


Identity verification for Apple Card or Apple Cash - Apple Support


You’re also welcome to contact an Apple Cash specialist at Green Dot Bank. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Apr 25, 2024 12:18 PM in response to yari259

Does it say if it’s locked or restricted? It could be because you have not verified your identity with the bank that issues Apple Cash card. If you haven’t verified you identity, transfer stop once you reach $500 (or near) and you’ll need to verify your identity.


I’ve posted an Apple Support article on verifying your identity.


Identity verification for Apple Card or Apple Cash - Apple Support


You’re also welcome to contact an Apple Cash specialist at Green Dot Bank. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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My Apple Pay says I can’t receive or send payments to was wondering why

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