Printer sharing doesn't work with Sonoma on new imac

>Sorry, where is the option for Sort By?

On the top right hand side, just below your original question.

>printer settings show what's in the attachment....

You should not have to choose sharing the printer on the network (this is for a locally connected printer). A printer wirelessly connected to the Wi-Fi router (or by Ethernet) would be shared anyway.

Please double-check that the printer is correctly connected (wirelessly) to the Wi-Fi router.

BTW, I assume that you have the HL-L2370DW printer (not an HL-L2370DN).

If this has not been done, you could connect the printer via WPS (Wi-Fi Protected Setup) if supported by the router (page 57 or 58 in the user's guide), or through the control panel of the printer (page 61-62 in the user's guide):

https://download.brother.com/welcome/doc100810/cv_hll2310d_use_oug_d.pdf

Special setup software should not be needed/used.

(Re-)add the printer using the instructions in

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

The XL is in parentheses. The page is for both.

Both models are listed in About AirPrint - Apple Support:

• Brother HL-L2370DW
• Brother HL-L2370DWXL

https://www.brother-usa.com/-/media/brother/product-catalog-media/documents/2023/05/16/14/20/hl-l2370dw_2pgbrochure_fin_es.pdf

https://www.brother-usa.com/products/hll2370dw

Do you mean to say that the HL-L2370DW does not work with AirPrint? If so, where did you find that information?

Normally, one would expect the About AirPrint list to be correct, as well as the printer manufacturer's documentation.

A printer listed as an AirPrint model may or may not be discontinued. Even a discontinued printer should work with AirPrint as long as the printer firmware is compatible (or can be updated to be so).

Why would the OP have to replace a printer that is working (with or without AirPrint)?

Hello Suzy2014,

Thank you for the information.

Is the printer within distance to connect wirelessly to your Wi-Fi router, or can a wired (Ethernet) printer connection to one of the LAN ports be used?

As I am sure that you know, there is a distinction between AirPrint and general wireless printing. AirPrint is an Apple technology involving Bonjour/mDNS, allowing printing without additional drivers/software. This technology can be used wirelessly (Wi-Fi) or wired (Ethernet).

As you also mentioned, a Windows computer does not use AirPrint, but it can be used for wireless printing with the appropriate drivers. Is it possible to connect your Windows 11 computer wirelessly to the Wi-Fi router, or is it too far away? If yes, there are Windows 11 printer drivers from Brother, which may be useful if the HL-L2370DW printer can be connected to that same router. That could perhaps solve the PC printing problem without the need for sharing via the new iMac.

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=10068

Can the Wi-Fi router be wirelessly reached by the new iMac (and the old macOS 10.14 Mojave Mac)?

The new iMac should be able to use AirPrint (without a driver) when wirelessly connected to the Wi-Fi router (or wired to one of the LAN ports). If AirPrint does not work for some reason, you could try the Brother iPrint&Scan Mac app (albeit with limitations). Normal printer drivers are not available for this printer for macOS 14 Sonoma (the latest macOS version with Brother drivers was 10.15 Catalina; these drivers may or may not work with a few newer macOS versions).

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=10080

If you so wish, the old macOS 10.14 Mojave Mac should also be able to use AirPrint when connected to the router. Alternatively, if not, macOS 10.14 Mojave printer drivers are available from Brother.

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=10052

Sometimes the Mac's get mixed up and switch numbers, when a new one comes on-line for Sharing.

Double check to make sure that the new iMac is "Susan's iMac (2)" and not something else like "Susan's iMac (1) or (3)"

If something regarding printer sharing handling is different in macOS 14 Sonoma compared to macOS 10.14 Mojave, it may be wise to try the latest printer firmware update from Brother to begin with.

I guess that you have tried to connect the printer directly to the new iMac instead of via the USB hub.

If a software or hardware compatibility problem persists, you may have to use some kind of (temporary) workaround.

You could try to print directly from the Windows PC, without using printer sharing. This would require that the printer can be wirelessly connected to the router (infrastructure mode), since a wired (Ethernet) connection has been ruled out (probably because of the printer location). This would also require the use of Windows 11 drivers from Brother on the PC (see my earlier reply).

If the printer is wirelessly connected to the router, it should be possible to print via Wi-Fi from the new iMac as well (if AirPrint is not used, printer drivers or Brother iPrint&Scan will be needed).

With a wirelessly connected printer, USB should be disconnected.

If nothing else helps, you could possibly even use the old macOS 10.14 Mojave Mac (where printer sharing works) as a print server.

Anyway, I see no reason to replace the printer at this time.

Hi,

The Brother HL-L2370DW is a supported AirPrint model:

About AirPrint - Apple Support

This means that it can be used without additional drivers, provided that the printer and the Mac computers are connected to the same network (Wi-Fi router).

AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections.

Since the HL-L2370DW has Ethernet in addition to Wi-Fi, you could choose to connect it wirelessly to the router, or to use an Ethernet cable to one of the LAN ports.

The Macs could connect wirelessly to the router, or by Ethernet cable.

The AirPrint technology should work with the old Mac running macOS 10.14 Mojave as well.

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=hll2370dw_us

Addendum

>However, we have another computer which used to be able to print to this same printer while I was using the old mac with Mojave. Now the other computer can no longer print.

I realise now that you (may) have a third computer. Any information about the exact model and its operating system version? Is the old macOS 10.14 Mojave Mac still in use?

Share your printer on Mac – Apple Support (UK)

Do you mean that AirPrint is not supported?

The Brother HL-L2370DW is listed in the April 11, 2024 en-us edition of About AirPrint - Apple Support.

AirPrint is also mentioned here:

https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=hll2370dw_us

There is even a recent printer firmware update (04/18/2024 Main: 1.74).

Since you mentioned that the printer and the new iMac are on the same network, I assume that the printer has been wirelessly connected to the Wi-Fi router.

For information about how to add a network printer under macOS 14 Sonoma, you may want to have a look at the following article:

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

If you have access to an iPhone or iPad, you could also carry out printing tests that way.

Use AirPrint to print from your iPhone or iPad - Apple Support

Make sure firmware is up to date and contact Brother. However, since it’s discontinued, Brother support may not be able to help. If that’s the case, consider replacing - the current models all support AirPrint and don’t cost much. Good luck!