Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Lost 5 years of photos and videos from apple devices when syncing to iCloud

I had nearly 6000 photos and videos between 2019 and 2024 all disappear when I synced them to iCloud.

First I synced pics in my phone to iCloud and all the pictures disappeared. The weird thing is I get an email from apple a few hours later after all my pictures and videos synced which said I’ve used up 177/200 GB of my iCloud storage and that it’s nearly full but when I log into my iCloud there’s nothing.


I luckily saw that they were on my iPad but hadn’t been synced yet so I click sync and they disappear from there as well! What’s going on and how do I get my years of photos and memories back?

Posted on Apr 27, 2024 10:50 AM

Reply

There are no replies.

Lost 5 years of photos and videos from apple devices when syncing to iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.