You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WryVerist Author

Level 1

4 points

Why does my Xbox X Apple Music account keep losing sign-on information?

My Xbox X Apple Music Account keeps losing my sign on information about every 6 weeks. Of course there is no way to create a new password. How do I fix this issue? It works and then boom I am back to signing on. If I could change the password it would be better. Although, I am sure I am using the correct password. At least it worked the last time. I have 5.1 through my stereo and prefer it over my iPhone speakers.