so basically I have the iPad gen 4 air and I have the Apple Pencil gen 2, it used to work but now it doesn’t? I already disconnected it to try it but now I can’t connect it again, it doesn’t show up at all, when I stick it on my iPad it doesn’t even show the connection. How do I fix this??
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
When you say it used to work and now it doesn't, was it off the charger for a long period of time? Lithium-Ion batteries like the one in your Apple Pencil do not do well with deep discharge cycles such as being of the charger for a long time and discharging fully. When this happens, the chemical in the battery can refuse to accept charge and will render the battery useless. These batteries are not susceptible to the "memory" effect that Ni-Cad batteries used to suffer from so you don't have to worry about letting it fully discharge again to charge it back up. You can keep it on the charger and use it then and then charge it again by connecting it to the side of the iPad again when you are done with it. This will keep the pencil charged and ready to use when you are ready to use it and will keep the battery from depleting fully and causing the battery to stop taking charge.
If it was on the charger and has still stopped, then the battery could have failed from other reasons such as just failing in general as they are wear items and will eventually fail. I would suggest that you get in touch with Apple support and talk with them. They are probably going to suggest that you take the device in to be checked out at a Genius Bar in an Apple Store or an Authorized Repair Center. They will then be able to diagnose the device for you and determine the next course of action you can take.
Hello~ Unless you are still within your one year warranty period …you will more than likely need a new pencil. Sorry…
~Katana-San~
My Apple Pencil won’t connect?
