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My face ID not working after last update

My face ID is not working since last update

iPhone 12 Pro, iOS 17

Posted on Apr 28, 2024 9:03 PM

Reply
1 reply

Apr 28, 2024 9:06 PM in response to MSA686

Try the instructions in the following guides to address the Face ID issues that you are having.


👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

 

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

My face ID not working after last update

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