iOS 17.4.1 notifications are pinging but my screen isn't lighting up

Just over the past day whenever I receive a notification from any app my phone pings as normal but my screen remains black until I pickup my phone or tap the screen. My notification settings are all correct, my phone is not in focus mode so I don't know what it is.

Have already turned it off/on, forced a restart and no change. Any help would be great.

iPhone 14 Pro Max, iOS 17

Posted on Apr 29, 2024 6:15 AM

Reply

Similar questions

1 reply

Apr 30, 2024 5:36 AM in response to lora12595

The sound you're hearing isn't a notification ping but something else.


Here are some possibilities:

  1. Background App Sounds: Some apps might have background sounds enabled that could be mistaken for notification pings. These sounds could be part of the app's functionality or background music. Here's how to check:
    1. Go to Settings > Sounds & Haptics.
    2. Scroll down and check the list of apps under "Background Sounds." Disable any apps that might be causing the sounds you're hearing.
  2. Accessibility Features: Certain accessibility features can produce sounds that might seem like notification pings. Here are some to consider:
    1. VoiceOver: If enabled, VoiceOver narrates everything on the screen, which could include system sounds that might sound like notification pings. Go to Settings > Accessibility > VoiceOver to check if it's on.
    2. Audio/Visual Alerts: Some accessibility features use sounds to alert you about specific events. Go to Settings > Accessibility > Audio/Visual to check if any alerts might be causing the sounds.
  3. Third-Party Keyboard Sounds: If you're using a third-party keyboard, it might have its own sound effects enabled, which could be mistaken for notification pings. Check the keyboard app's settings to see if it has any sound options you can disable.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 17.4.1 notifications are pinging but my screen isn't lighting up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.