I keep getting charged for an app I did not purchase and can't seem to cancel cancel
I keep getting charged for an app I never chose to have. I can not cancel it when I try it is a healt app that I never use,
Question marked as
I assume it is not showing app as a subscription by going here:
If you want to cancel a subscription from Apple - Apple Support
If a subscription was started on a website, it will need to be cancelled on the site. Some apps want you to use a website to sign up for subscriptions to avoid Apple's in-app purchases. When this is done the subscription is managed by that company and will not show up in the method above to cancel it.
- What is the exact description of the charge?
- What is the name of the app? You may be able to get some help from others who have experienced the same thing.