Issue with Funds Not Credited to Apple Account after UPI Transaction

On [30/04/2024], I initiated a transaction to add ₹500 to my Apple account via UPI (Google Pay). The amount was debited from my bank account, and I have the transaction ID [********648383] for reference. However, despite the deduction from my bank account, the funds have not been credited to my Apple account.


Upon checking my transaction history, I noticed that the amount was credited to "Apple Services" with the email address b****@hdfcbank. Despite this, the ₹500 is not reflecting in my Apple account balance.


[Edited by Moderator]

iPhone 14

Posted on Apr 29, 2024 2:55 PM

Reply
1 reply

Apr 29, 2024 5:02 PM in response to samiksha288

Apple Support Community is a public discussion forum for fellow Apple users to assist each other and share tips and solutions. Apple hosts the community, but is not a participant and will never read your comment. No one here has access to your personal or financial information.


Please review the contact information in the two Apple Support articles in linked below and contact official Apple Support.


Contact Apple for support and service - Apple Support


Choose your country or region - Official Apple Support




Issue with Funds Not Credited to Apple Account after UPI Transaction

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.