Pearson OnVue System Test

I am using MacBook Pro M3 (Sonoma 14.4.1) and unable to use the OnVue app.

Issue:

Step 1: Click on Pearson VUE exe and enter the access code - Pass

Step 2: Test microphone, speakers, and webcam Test - Pass

Step 3: Download Exam Files - Pass

Step 4: Test network check - Pass

Step 5: Test Exam simulation - At this step, I don't see any error, its just keep loading without any error message

What all done from my end to fix issue:

Under settings ->Stage Manager->Off

Under settings ->Privacy and settings ->Input Monitoring ->Allowed OnVue App

Checked in different network to see if network is blocking -> In all the places (tested in 2 different places) same issue

Kept Edge as default browser (also tried with Safari and Chrome)

Moved OnVue app from download folder to application folder

What I observed as the same app which is working in other MAC is that I don't see lock icon beside OnVue app in my MAC whereas in other Mac's I am able to see lock icon so my assumption is software is unable to lock my system in result not able to proceed with the exam simulation test.

As usual OnVue support is not ready to help, they only have two answers: Change the laptop or give exam in person (center).

Please advise, if anyone have solution for this. I feel its software issue which is not compatible with macbook air M3.

When I use my iMac with M1 chip, everything works perfectly fine. No issues.