Newsroom Update

Apple News+ introduces Quartiles, a new original spelling game, and Offline Mode for subscribers. Learn more >

Refund Not Received

Refund not Received yet. Tried contacting the customer support through email and skype but didn't come useful. The bank is asking for Acquirer Reference Number (ARN) to track the transaction and help me furthermore. can you help me get that?

iPhone 15 Pro, iOS 17

Posted on Apr 30, 2024 2:19 AM

Reply
Question marked as Best reply

Posted on May 2, 2024 4:48 PM

Is this a refund that was approved from the reportaproblem website?


You can review the status at this page and it also says refunds could take up to 30 days before your statement posts the refund, but in my experience it has been 3-5 days.

Check the status of a refund for apps or content that you bought from Apple - Apple Support

2 replies
Question marked as Best reply

May 2, 2024 4:48 PM in response to sameen07

Is this a refund that was approved from the reportaproblem website?


You can review the status at this page and it also says refunds could take up to 30 days before your statement posts the refund, but in my experience it has been 3-5 days.

Check the status of a refund for apps or content that you bought from Apple - Apple Support

Refund Not Received

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.