Trashed emails, keep re-appearing

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Level 1

4 points

Trashed emails, keep re-appearing

I have deleted approximately 120 emails twice at this point and they keep re-appearing I tried opening them and trash and trashing them and they reappear as unread. I have delete trash the unread ones and they keep reappearing as unread.

iPhone 15, iOS 17

Posted on Apr 30, 2024 8:36 PM

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Answer 1

SravanKrA

Level 10

442,810 points

May 1, 2024 4:51 AM in response to Trashing

Have you configured IMAP or POP3? IMAP is short for Internet Message Access Protocol. With IMAP, the message does not remain on the local device, such as a computer, it remains on the server. POP3 is short for Post Office Protocol. With POP3 mail, it will connect and attempt to keep the mail located on the local device (computer or mobile)

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Trashed emails, keep re-appearing

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