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Unresponsive Keyboard keys on MacBook Pro

s0me keys 0n my keyb0ard d0n't w0rk, what t0 d0?


[Re-Titled by Moderator]


MacBook Pro 13″, macOS 14.0

Posted on May 1, 2024 2:57 AM

Reply
2 replies

May 1, 2024 3:03 AM in response to rhealou32

Wow bro, thats lame, Im assuming you didnt drop any liquid on it, I hope you can fix it with these steps. Best of luck


Basic Checks:


Physical Inspection: First, do a visual inspection of your keyboard. Look for any debris, spills, or dust that might be stuck under the keys causing them to malfunction. You can gently turn your MacBook upside down and tap lightly to dislodge any loose particles.


Keyboard Test: If possible, connect an external USB keyboard and see if the problematic keys work there. This helps isolate if the issue is with the software or the internal keyboard itself.


Software Troubleshooting:


Restart MacBook Pro: A simple restart can sometimes resolve temporary software glitches that might be affecting the keyboard. Restart your MacBook Pro and see if the keys start working correctly.


Check for Keyboard Shortcuts: It's possible that some keyboard shortcuts might be interfering with the functionality of certain keys. Go to System Preferences > Keyboard > Shortcuts. Explore the different sections (App Shortcuts, Services, etc.) and look for any shortcuts assigned to the keys that aren't working. If you find any conflicting shortcuts, disable them.


Reset SMC and NVRAM (Not Volatile Random-Access Memory): Resetting the System Management Controller (SMC) and NVRAM can sometimes fix hardware-related issues that might be affecting the keyboard. Here's how to do it:


  • Reset SMC:


  • Shut down your MacBook Pro.


  • Connect your MagSafe adapter to your MacBook Pro while it's off. (If you don't have MagSafe, connect the power adapter.)


  • Hold down the Left Shift key, Option key, and Control key (all on the left side of the keyboard) at the same time.


  • While holding those keys, also press and hold the power button for 10 seconds.


  • Then, release all the keys and the power button at the same time.


      • Start up your MacBook Pro normally.


  • Reset NVRAM:


  • Shut down your MacBook Pro.


  • Power on your MacBook Pro and immediately press and hold Option, Command, P, and R keys together.


  • Hold these keys for about 20 seconds, even after you hear the startup chime again.


      • Release the keys and your MacBook Pro will boot up normally. The NVRAM reset process might take slightly longer than usual.


Additional Tips:



  • Check for macOS Updates: Make sure your MacBook Pro is running the latest version of macOS. Updates often include bug fixes that might address keyboard-related issues. Go to System Preferences > Software Update to check for and install any available updates.


If None of These Work:


If none of the above solutions work, there might be a hardware issue with your keyboard. In that case, it's recommended to take your MacBook Pro to an Apple Authorized Service Provider or Apple Store for further diagnosis and potential repairs.

Unresponsive Keyboard keys on MacBook Pro

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