upgrading tidal subscription from individual to family in app store

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upgrading tidal subscription from individual to family in app store

Hi,

could someone please explain how to upgrade my tidal subscription in the App Store from "individual" to "family".

I can see my Tidal subscription under my apple Id on my phone, so all good, but the only option offered there is to "cancel subscription".

I guess I could cancel my individual subscription and take out a family subscription, but I am worried this might not work and/or we might loose our playlists.

Thank you for any guidance.

regards

Posted on May 1, 2024 7:51 AM

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Answer 1

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Phil0124

Level 10

216,434 points

May 1, 2024 9:15 AM in response to alsobob

It appears the upgrade to the Family subscription must be done on the Tidal website through your Tidal account.

See the FAQ section here: https://tidal.com/plans/family

As the primary account holder, go to the TIDAL Family section on account.tidal.com and select Upgrade to Family Plan.

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Answer 2

Phil0124

Level 10

216,434 points

May 1, 2024 10:09 AM in response to alsobob

In that case, they may not support the Family subscription when subscribed through Apple.

The other option I did see, is to go through the Tidal App on your device.

Open the Tidal app and click My collection. Click the gear icon on the screen at the top-right corner.
Step 2:Go to Edit profile >> Manage subscription >> Tidal Family >> Upgrade to Family plan.

Not sure if this is possible on the iOS app though.

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Answer 3

alsobob Author

Level 1

4 points

May 1, 2024 10:05 AM in response to Phil0124

Thank you for having taken the time. I did follow these steps, but they do not seem to work for a subscription taken through the App Store. Once logged in on The tidal site, it refers me to the app store as my subscription is managed there. 🙁. Thx.

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upgrading tidal subscription from individual to family in app store

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