Spinning Wheel of Death

COMMANDOPTIONEsc key, select Safari, and quit it. For SBBOD issues, see http://www.thexlab.com/faqs/sbbod.html

Hi,

Please click My Settings on the right side of this window and tell us which Mac you are using and which Mac OS X and which version of Safari. That way you have a forum profile set up. Thanks...

From your Safari Menu Bar click Safari/Preferences then select the Advanced tab. Where you see: Proxies click the "Change Settings" button. That will prompt your System Preferences / Network pane. Where you see: Select a protocol to configure. If any of the boxes are checked, deselect the box, quit System Preferences and relaunch Safari. If Safari still freezes ...

If you have any Safari Extensions enabled in Safari/Preferences - Extensions. Turn Extensions off, relaunch Safari.

Try troubleshooting the Safari .plist file. Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Now launch Safari. If Safari doesn't freeze, them move the .plist file to the Trash.

If that doesn't help, you need to check for third party Safari add-ons that may cause the freezing (spinning wheel of death)... Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues

And from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

Repair disk permissions. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

If nothing above has helped, login to another user account. Try Safari there. If it freezes there, then it's a system wide problem, not just your user account.

Is there a way to quit Safari when the "spinning wheel of death" will not stop, besides doing a hard shut down?

Yes.

*In the future, if you need to force quit Safari, you can do this from the Activity Monitor (Applications/Utilities) Launch the Activity Monitor app. Select My Processes from the pop up menu on the right. Select Safari, then click the red Force Quit button. That way you don't have to do a hard restart.*

Command + Option + Esc empties the cache.






Carolyn 🙂

Command + Option + Esc empties the cache.

Not on my machine. That's CMD OPTE that empties the cache.

CMD OPTEsc activates the Force Quit Application and always has: http://support.apple.com/kb/HT1343

Not here.

Go up to your Safari Menu click Safari/Empty Cache.

What keyboard modifiers do you see?

Then, you've changed the default shortcut.

No, I haven't.




🙂

Safari->Debug->Keyboard and Mouse Shortcuts

Cmd-Option-E -> Empty Cache...