Apple denied refund for accidental purchase

I subscribe by mistake on sport app ,then requested a refund; they said “We reviewed your claim and your purchase does not meet the conditions for a refund” but why??????


[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on May 1, 2024 4:54 PM

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Question marked as Top-ranking reply

Posted on May 1, 2024 9:43 PM

The only subscriptions that you can try out and cancel if you do not like them are free trials. Those need to be cancelled 24 hours before the trial period ends.


In order to sign up for a subscription, you need to double click the side button with the cost showing on the screen, followed by verification using Face ID or Passcode. This is not something that is done by accident.

2 replies
Question marked as Top-ranking reply

May 1, 2024 9:43 PM in response to leen141

The only subscriptions that you can try out and cancel if you do not like them are free trials. Those need to be cancelled 24 hours before the trial period ends.


In order to sign up for a subscription, you need to double click the side button with the cost showing on the screen, followed by verification using Face ID or Passcode. This is not something that is done by accident.

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Apple denied refund for accidental purchase

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