Submitted receipt for activation removal and was denied
how can this be escalated
It likely cannot. Did you submit the required documentation? Likely a receipt from Apple or an Apple Authorized Reseller for the original purchase?
Yes submitted purchase receipt
Was it a receipt from when you purchased the phone brand new?
Where did you buy it from?
Did you try account recovery to gain access to the account to sign out yourself?
From Apple? Or an authorized reseller?
A receipt from Att corporate store when I bought it new
we do not have access to the original Apple ID
hacker took over that account
activation lock removal eequest not approved
